Shipping policy
Shipping Policy for Voss Canvas Website. The website ships from Brazil to the USA:
1. Shipping Methods:
We offer the following shipping methods for deliveries from Brazil to the USA:
- Standard Shipping: Estimated delivery within 10-15 business days.
- Expedited Shipping: Estimated delivery within 5-7 business days.
2. Shipping Costs:
Shipping costs will be calculated based on the weight of the package and the selected shipping method during the checkout process. Please note that additional customs duties or taxes may apply, which are the responsibility of the customer.
3. Processing Time:
Orders are typically processed and shipped within 1-2 business days from the date of purchase. However, during peak seasons or holidays, processing times may vary.
4. Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
5. International Shipping:
Please be aware that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. We appreciate your patience and understanding during these instances.
6. Shipping Restrictions:
Certain items may be subject to shipping restrictions due to size, weight, or other factors. We will notify you if any restrictions apply to your order during the checkout process.
7. Contact Us:
If you have any questions or concerns regarding shipping, please feel free to contact our customer service team for assistance. We are here to help ensure that your shopping experience with Voss Canvas is smooth and enjoyable.
1. Shipping Methods:
We offer the following shipping methods for deliveries from Brazil to the USA:
- Standard Shipping: Estimated delivery within 10-15 business days.
- Expedited Shipping: Estimated delivery within 5-7 business days.
2. Shipping Costs:
Shipping costs will be calculated based on the weight of the package and the selected shipping method during the checkout process. Please note that additional customs duties or taxes may apply, which are the responsibility of the customer.
3. Processing Time:
Orders are typically processed and shipped within 1-2 business days from the date of purchase. However, during peak seasons or holidays, processing times may vary.
4. Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.
5. International Shipping:
Please be aware that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. We appreciate your patience and understanding during these instances.
6. Shipping Restrictions:
Certain items may be subject to shipping restrictions due to size, weight, or other factors. We will notify you if any restrictions apply to your order during the checkout process.
7. Contact Us:
If you have any questions or concerns regarding shipping, please feel free to contact our customer service team for assistance. We are here to help ensure that your shopping experience with Voss Canvas is smooth and enjoyable.